Account & sign-in
Include the sign-in method you used. Never send a password, verification code, or Apple Health export.
Support
How can we help with Til100?
Start with the in-app controls below. If something still does not work, email support with the app version, iPhone model, iOS version, and a description of what happened.
Email Til100 support →For urgent or medical concerns, use local professional services.
Support cannot diagnose symptoms, interpret an emergency, change medication, or guarantee a lifespan. Til100 is a general-wellness product.
Common topics
Use the shortest safe path.
Apple Health
Tell us which category is missing and whether access is allowed in iOS Settings. Do not attach raw health data unless support explicitly requests a safe method.
Checkup reports
You can correct or delete extracted items in the app. For recognition problems, share only a redacted screenshot that contains no identity details.
Til100 1.0 access
The complete launch experience is available without an in-app purchase.
Privacy & data
Export and Delete account are available in You. Read the privacy policy for processing location, AI boundaries, and data choices.
Response
What to include.
App version, build number, device and iOS version, approximate time, and steps to reproduce. Do not send passwords, one-time codes, full reports, or unredacted health screenshots by email.
Self-service
Your data stays under your control.
Apple Health permissions live in iOS Settings. Export, report corrections, and account deletion live in the app’s You tab.